Shipping & Delivery

Shipping & Delivery

We process and dispatch orders with care to ensure that our products reach customers in good condition. Delivery timelines may vary depending on the destination, shipping route, logistics partner and other factors beyond our direct control.

Once your order has been dispatched, the applicable delivery timeline will depend on whether the shipment is domestic or international.

Domestic Shipping

For domestic orders within India, products are generally delivered within 2–7 working days from the date of dispatch, depending on the delivery location.

Delivery timelines are indicative and may vary based on the destination, courier availability, weather conditions, transportation delays, public holidays, regional restrictions or other circumstances affecting the delivery network.

Customers are requested to provide a complete and accurate delivery address and contact information when placing an order to avoid unnecessary delivery delays.

International Shipping

For international orders, products are generally delivered within 10–12 days from the date of dispatch, depending on the destination and applicable geography.

International delivery times may vary due to customs clearance procedures, import requirements, local regulations, courier operations, weather conditions, transportation delays and other circumstances outside our direct control.

Customers placing international orders are responsible for ensuring that the products can legally be imported into the destination country and for complying with applicable local import requirements.

Order Processing & Dispatch

Orders are processed and prepared for dispatch after the order has been successfully confirmed and the required payment or transaction requirements have been completed.

Delivery timelines mentioned in this policy are calculated from the date of dispatch and not necessarily from the date on which the order is placed.

Dispatch timelines may vary depending on product availability, order quantity, destination and other operational requirements.

Estimated Delivery Timelines

The following delivery timelines are provided as general estimates:

• Domestic orders: Approximately 2–7 working days from dispatch.
• International orders: Approximately 10–12 days from dispatch.

Actual delivery time may be shorter or longer depending on the destination and circumstances affecting the shipping process.

Shipping Delays

While we make reasonable efforts to ensure timely delivery, shipping delays can occasionally occur due to circumstances beyond our control.

These may include severe weather, transportation disruptions, public holidays, courier delays, customs clearance, government restrictions, logistical issues or other unforeseen circumstances.

In such situations, delivery may take longer than the estimated timeframe. We appreciate your understanding and patience when such circumstances arise.

Delivery Address

Customers are responsible for providing accurate, complete and up-to-date shipping information when placing an order.

Please carefully verify your name, address, city, postal code, phone number and other relevant delivery details before completing your order.

Incorrect, incomplete or inaccurate delivery information may result in delays, failed delivery attempts or additional shipping requirements.

Customs, Duties & Import Requirements

International shipments may be subject to customs duties, taxes, import charges, inspections or other requirements imposed by the destination country.

Such charges and requirements may vary depending on the destination country and applicable regulations.

Customers are responsible for understanding and complying with the applicable customs, import and regulatory requirements of their destination country, unless otherwise expressly agreed with us.

Delivery Attempts

Our logistics or courier partners may make delivery attempts at the address provided during checkout.

If a delivery cannot be completed because the recipient is unavailable, the address is incorrect or other delivery conditions are not met, the courier may attempt redelivery or return the shipment according to its applicable procedures.

Customers are encouraged to remain available at the provided delivery address and respond promptly to any communication from the shipping partner.

Damaged, Missing or Incorrect Shipments

If you receive a package that appears visibly damaged, tampered with or otherwise compromised, please document the condition of the package and contact us as soon as reasonably possible.

If an order appears to be missing, delayed beyond a reasonable period or contains an incorrect product, please contact our support team with your order details so that we can review the matter and assist you.

Any shipping-related concern should be reported with sufficient information to help us investigate the shipment with the relevant logistics partner.

Exchange Policy

Patidar Agro & Food Products does not offer an exchange policy for our products.

Customers are therefore advised to carefully review their order details, product selection and delivery information before completing their purchase.

Any exception, where applicable, will be considered only in accordance with our applicable policies and legal requirements.

Shipping Partners

Orders may be delivered through third-party courier, logistics or transportation providers selected according to the destination and shipment requirements.

Once an order has been handed over to the relevant shipping partner, certain aspects of the delivery process are managed directly by that provider.

We will make reasonable efforts to assist with shipment-related concerns and coordinate with the relevant logistics provider where necessary.

Changes to This Shipping Policy

We may update or modify this Shipping Policy from time to time to reflect changes in our shipping operations, delivery partners, products, services or applicable requirements.

The latest version of this policy will be published on this page with the updated "Last Updated" date.

We encourage customers to review this page periodically for the latest information regarding shipping and delivery.